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FAQ

SHOPPING

Is my payment information secure?

What is your return or exchange policy?

When will my order ship?

When can I expect my order once it has shipped?

JEWELRY

What if I need a different size?

Will my jewelry tarnish?

How do I care for my jewelry?

CUSTOM PAW PRINT NECKLACES

How do I submit my pet's paw print for a necklace?

What can I use for a paw print necklace?

Does it have to be a dog or cat print?

CUSTOM HANDWRITING JEWELRY

How do I submit my handwriting sample?

How many words can fit on a pendant?

I have more than one sample...can they be combined?

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